Kindred Clinical uses Stripe to securely process payments between Supervisees and Supervisors. When a Supervisee books a session, payment is collected upfront and securely held until the session has been delivered. Following completion of the session, funds are released and processed for payout to the bank account linked to your Stripe profile. Payment and payout records can be viewed at any time within the platform, and your Stripe account details can be updated as required through Settings > Billing.

If you cancel a booked session, any refund will be processed in accordance with Kindred Clinical's cancellation policy. Applicable platform and processing fees will be managed automatically as part of the payment workflow.

Stripe processing fees

Stripe fees vary by region:

• United States & Canada: 2.9% + US$0.30 per transaction
• Australia (Domestic Cards): 1.7% + A$0.30 per transaction
• Australia (International Cards): 3.5% + A$0.30 per transaction

Kindred Clinical platform fees

A 16% platform fee applies to all supervision sessions.

The platform fee, along with any applicable Stripe processing fees, is automatically deducted from the total amount paid by the supervisee, with the remaining balance (your earnings) deposited directly into your nominated account.