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Reviewing payments and downloading invoices

Track earnings, fees, and payouts, and download invoices for completed sessions.

The Payments section provides a detailed overview of session payments and payout activity, helping you track earnings from completed supervision sessions. Platform and card transaction fees are displayed for each transaction, providing a transparent breakdown of fee deductions and net earnings.

To review your payments:

  1. Go to Payments.
  2. Review your payment and payout history.
  3. Use the Search function to locate specific transactions.
  4. Apply Filters to refine results by date, status, or other available criteria.
  5. Click the download icon under Invoice to download a copy of the invoice.

Note: Invoices become available once a session is Completed or Expired. At this point, the net earnings from the session booking(s) are automatically transferred to your Stripe account, then paid out to your nominated bank account.

If you cancel a booked session, any payment(s) associated with that session will be automatically refunded to the affected Supervisee(s) and will not be paid out to you.