If you experience technical difficulties during a virtual supervision session, you can leave and re-enter the session by selecting Leave in the meeting room. Your Supervisee(s) will remain in the session while you reconnect.
Important: Do not select End for All, as this will permanently end the session for all participants (you cannot restart or rejoin a virtual session once it has ended).
To temporarily leave and rejoin a session:
- Click Leave Session to exit the meeting without ending it.
- Go to the Home page (Upcoming Sessions), or open the Calendar page to find the session. This is the same process you followed to start the session.
- Click the session box or title to access the session details page.
- Click the Rejoin Session button.